Frequently asked questions
Pricing, trial, data, WhatsApp, refunds and support — answered. Still stuck? Contact us.
What is CRM Pro?
CRM Pro is a standalone CRM web app: contacts, companies, deals, marketing, sales, support, invoicing and AI in one place. It is built as a complete alternative to buying six separate tools.
Is there a free trial?
Yes — every new account gets a 3-day free trial of the Professional plan, no card needed. There is no free plan: after the trial, choose a paid plan in Billing to keep using CRM Pro.
What is the White Label plan?
White Label is our done-for-you plan: everything in Professional, plus priority support and custom setup & onboarding. There is no fixed price — contact us on WhatsApp and we will scope it with you.
Can I change or cancel my plan?
Yes. You can upgrade, downgrade or cancel at any time. Downgrades and cancellations apply from the end of your current billing period, and you keep access until then.
What is your refund policy?
All sales are final — we do not offer refunds on any plan, including White Label and setup fees. You can cancel anytime and your service runs until the end of the paid period. See the Refund Policy page for the full terms.
Do you offer a trial?
Yes — every new account gets a 3-day free trial of the Professional plan, no card needed. After 3 days, choose a paid plan in Billing to keep using Professional. If you do not, your access is limited until you pick a plan — your data stays safe and you can upgrade anytime.
Can I import my contacts from another CRM?
Yes. CRM Pro imports leads and contacts from CSV files, and you can export them again at any time. Your data is yours.
Does CRM Pro connect to WhatsApp?
No — CRM Pro has no built-in WhatsApp sending. You can reach our support team on WhatsApp at +92 314 4916432, and the shared inbox, ticket replies and meeting links work alongside it.
Where is my data stored?
Your CRM data lives in your own CRM Pro database on our server. We do not sell your data, and you can export it at any time. See the Privacy Policy for details.
What support do you offer?
Starter users get email support at kambohwebdeveloper@gmail.com. Professional and White Label customers get priority support plus custom setup & onboarding.
Can I use CRM Pro on my phone?
Yes. CRM Pro is a web app and works in any modern mobile browser — the layout adapts to small screens, so you can check deals and tickets on the go.
Do you have an API?
Yes. CRM Pro has a REST API with scoped API keys, an MCP-shaped endpoint for AI tools, and OAuth2 client-credentials flow for server integrations. See the in-app Docs once you sign in.